Mr. and Mrs. L needed a solution to get their scooter into their vehicle when they could no longer physically handle lifting the pieces into their van themselves. In order to accommodate their limited mobility needs, we installed the Harmar AL600 Hybrid Platform Lift. This lift, which works with virtually all scooters and powerchairs, allows them to easily drive their scooter right onto the platform and with the push of a remote button, lift the scooter up and into the cargo space of their vehicle. It required no drilling and allowed them to still use the second row of seating in their van. In order to allow Mr. and Mrs. L to rest comfortably while we worked, we picked up and returned the vehicle to their home for them, as well! Our customers' needs always come first!
“ Dear Bob-
I want to thank you for your tremendous customer service, caring nature, and true kindness. My parents, Rich and Olivia Long have recently come to your company for lift installation on their Minivan. What a difference that has made for their mobility! You have been nothing but accommodating for them! Offering to pick up the vehicle and bring it back for them so they didn’t have to sit and wait.
I live in New Hampshire so I am not able to physically help as much as I would like. I just got off the phone with them and they shared the story with me about the basket that you provided for to them for the scooter! You could have just taken their call and said that you didn’t have anything. But you took extra time to remember their conversation when you had an extra basket come into the store! When I see someone who goes above and beyond, making a true difference, that certainly deserves my thanks. So thank you to you and your team! Keep up the fantastic work that you do and the genuine human touch that you bring to your work!
Stefanie O.
