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Mobility Plus Lake Norman Services

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Services and Repairs Center

Battery Check

Battery Check

Bring in your batteries, or the whole machine, and we will check your batteries for FREE to make sure they are in perfect working order! No appointment necessary!
Service Fee: FREE
Battery Installation

Battery Installation

We will install your new battery(s) and properly dispose of your old battery(s) if you purchase your batteries through us and come to our showroom and service center. If you’re unable to come to us we are happy to come to you (in-home fees apply).
Service Fee: FREE
In-store Diagnostic

In-store Diagnostic

Visit our showroom and service center for a complete diagnostic of your machine. We begin by testing your battery(s). If the battery(s) is not the issue, we perform a diagnostic using the latest computers, technology, and mechanical know-how.
Service Fee: $79.95
This fee includes:
1. One (1) Hour of Labor - We will test your batteries, assess your repair and begin working on the fix (if applicable and with your approval). If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
In-home Diagnostic

In-home Diagnostic

We will visit your home to diagnose the issue and perform the service. We will troubleshoot in the comfort of your home with portable computers and diagnostic tools. When we are able to identify the problem, we will provide a quote for any additional parts and labor needed.
Service Fee: $145 (<20 miles), $175 (>20 miles)
This fee includes:
1. Travel to Your Home or Office - This is a one-time fee and includes the first hour of services.
2. One (1) Hour of Labor - When we arrive at your home our service hour begins. We will test your batteries, assess your repair and begin working on the fix (if applicable and with your approval). If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
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