Ms. Dominique and her staff were very friendly, attentive, and helpful. We were promptly greeted upon arrival. Also, I could not help but notice how exceptionally clean the store was.
The service was greatly appreciated.
Heartfelt Thanks for Outstanding Service!????
Dear Dominique Conteh, Kwasi Hudson, and the Mobility Plus Team,
I am writing to express my deepest gratitude for the exceptional service provided to my mother, Jacqueline Francois, during her recent visit to your store. From the moment she arrived, accompanied by me, Marilyn Glass - her daughter, you demonstrated remarkable patience, kindness, and expertise.
Kwasi Hudson diligence in guiding her through the process of getting in, riding, and assembling the Pride Go-Go Elite Traveller 2 Scooter made all the difference in her confidence and comfort. Mr. Hudson took the time to showcase every product in the store, ensuring she had all the information needed to make the best decision for her mobility needs.
Beyond that, Dominique Conteh the owner also spent extra time talking to my mom. My mom also has a thick French accent, and asked many questions but this did not discourage Dominique from helping her. Ms. Conteh was patient and continued to ask about her health needs in general. She was excellent in finding a practical solution for her healthcare issue and provided her with a portable commode to use in her bedroom. Dominique Conteh provided service that was truly above and beyond!
Thanks to both of your outstanding support, my mother left not only with a brand-new scooter, but purchased other medical supplies that would make her feel independent as a senior. I was reassured that my mom had received the best care possible only because you both took time to ask extra questions that was necessary. Because of this experience, we will highly recommend Mobility Plus to all our family and friends for their mobility and healthcare needs.
Thank you again for your professionalism, patience, and dedication to customer care. Your efforts made a meaningful impact, and we truly appreciate it.
Best regards,
Marilyn Glass and “my mom”Jacqueline Francois
