Expert Mobility Equipment Service in Florence, KY
At Mobility Plus Florence we offer a wide range of maintenance services so you can stay mobile. We can service all types of mobility products, including:
- Mobility Scooters
- Manual Wheelchairs
- Power Wheelchairs
- Scooter/Chair Lifts for Autos
- Ramps
- Vertical Platform Lifts
- Stair Lifts
- Power Recliners & More
We are happy to visit you for an on-site evaluation, and in many cases perform basic maintenance services. Additionally, you are welcome to bring your mobility product to our store to get immediate help. We offer everything from battery replacement to full-service installations.
Our services
Battery Check
Battery checks are FREE In-Store. We will install your new batteries and properly dispose of your old batteries when you purchase your batteries through Mobility Plus Florence. Simply stop by our showroom/service center with your equipment and old batteries, and we will install your new batteries for free!
If you're unable to come to us—we are happy to come to you! In-home diagnostic fees will apply.
Service Fee: Battery check and Battery install FREE In-Store.
In-store Diagnostic
You're welcome to visit our showroom/service center for a quick diagnostic of your machine. We will first test your batteries for FREE to determine if that is the underlying issue. If we find that the batteries are working properly, we will perform a complete series of diagnostic tests to determine what is causing any issues with your equipment. If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
Service Fee: $45
In-home Diagnostic
We begin with a battery test to ensure your batteries are fully functional. Once that’s completed, we will perform field diagnostic tests to attempt to determine what is causing the issue with your equipment. If necessary, we will bring the equipment back to our service facility for additional testing and to perform necessary repairs
This fee includes:
1. Travel to Your Home or Office - This is a one time fee even if we have to come out multiple times for your repair or service.
2. One (1) Hour of Labor - When we arrive at your home our service hour begins so we will test your batteries, assess your repair and begin working on the fix (if applicable and with your approval). If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
Service Fee: $100
Mobility Plus Florence, KY
Store hours
Mon:
10:00am - 5:00pm
Tue:
10:00am - 5:00pm
Wed:
10:00am - 5:00pm
Thu:
10:00am - 5:00pm
Fri:
10:00am - 5:00pm
Sat:
Closed
Sun:
Closed
5
60 reviews
What Our Customers Say
Anna Humes
a month ago
Wonderful family-owned local business! I rented a lift chair after surgery for mobility, and they delivered it quickly after I deemed my old recliner unhelpful for the healing I needed to do. They were so kind, accommodating, and even offered to move my furniture back. Highly recommend! Thank you!
Pete McDevitt Show
a month ago
The customer service level of Mike at this business was way over anything expected. He took us on short notice, he assessed our issues and offered to correct it in a extremely reasonable price format. I could tell that he's sincerely cared as much about my happiness with the product as he did about making the sale. Customer service is key and he was superb and the quality of his work was excellent. I would use this business again 100%
David T (It's Me Davd T)
a month ago
Outstanding service! Friend visiting from out of town had problems with his equipment. Mike diagnosed the problem and repaired our guest equipment quickly allowing their visit to continue happily. Highly recommend Mobility Plus in Florence, Kentucky!
Katy
9 months ago
Mike and his wife were absolutely wonderful. After calling around, I am so glad I made one more call to Mobility Plus. Mike talked me through the whole process with purchasing a lift chair for our mother who had been recently been badly injured in a car accident. We had no experience with any type of home mobility equipment and he made it so easy. My sister went to the store to select the chair and said Mike’s wife (we forgot her name!) was an absolute angel to work with. Our chair was delivered by hand that same day! Mike was beyond patient with our mom, showing her how to use the chair and encouraged us to reach out any time with questions or issues. You don’t find customer service like this anymore, and after a beyond stressful week, working with them was the smoothest task on our to do list. Our mom LOVES her chair and it has already helped her feel much more independent & comfortable. Thank you both for your kindness & guidance!
Debbie Arthur
5 months ago
So grateful. They serviced a stair lift i bought used on line after the seller wouldn't return calls. Will definitely be using them for any future mobility needs
