Craig was so helpful, wheelchair looked like new, he showed us how to use it and loaded it in the car for us when we picked it up and took it back. It was a great experience and we wouldn't hesitate to use it again! He was very helpful and friendly!
We needed to rent a wheel chair for 1 week. Craig was so helpful over the phone and when we
Picked up the chair. He spent time showing us how to use it and all the tricks. The chair was super nice and looked brand new. We plan to use them when family visits that need anything for transport. I highly recommend this store for the customer service and quality of equipment
My thanks & appreciation to Craig & his lovely wife, Melissa, for providing me their lift chair for a couple of weeks following surgery. Comfortable & a great aid in getting out of the recliner.
They had to move some furniture around & placed the lift chair in a great spot, well done.
Mobility Plus Lake Norman deserves 5 stars. the owners are hands on, helpful and caring. They have everything you need in their shop for mobility and disability issues from the smallest items (specialized pillows) to scooters and stand-up recliner chairs for rent or purchase. Rental prices are very reasonable. Craig and Melissa worked with us and delivered a rental standup recliner when my husband's back was out. I highly recommend them.
I had been a difficult task to figure out how to get a ramp to my house for my scooter. Because of the existing structures and necessary large turning radius, there were many challenges.
I’m extremely pleased with the design Craig came up with and the professional installation of a ramp that actually makes me feel safe. My family and I appreciate the care Craig took to find out what I needed. He listened to my concerns and needs from which he created a couple designs and asked for my input. He provides me with updates through the VA approval process, all the way to giving me updates for the long awaited delivery and installation. Craig was always punctual and followed through with appointments even when the weather threw a few kinks into the installation.
This level of customer service and professionalism is difficult to find these days and I highly recommend Mobility Plus Lake Norman, a caring and customer-oriented veteran-owned business!!!
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