Expert Mobility Equipment Service in Prescott Valley, AZ
From time to time even the highest quality mobility products may need service. We offer full service maintenance for most mobility products.
We offer in-store diagnostic services or, we are also happy to visit your home to perform an on-site evaluation, and in many cases perform basic maintenance services.
Our services
Battery Check
Bring in your batteries, or the whole machine, and we will check your batteries for FREE. This service test is the best way to make sure your batteries are still in good working order. You can come to our location during our normal business hours for a free battery check – no appointment necessary.
Service Fee: Free of Charge
Battery Installation
We will install your new batteries and properly dispose of your old batteries when you purchase your batteries from us. Simply stop by our showroom with your equipment and old batteries and we will install your new batteries for free.
If you are unable to come to us, we are happy to come to you. In home diagnostic fees will apply.
Service Fee: Dependent on location
In-store Diagnostic
We are mobility experts that want to use our knowledge to uncover any issues with your mobility equipment. You're welcome to visit our showroom for a quick diagnostic of your machine. We will first test your batteries. If the batteries are working properly, we will perform a complete series of diagnostic tests to determine what is causing any issues with your equipment.
Service Fee: $50/hour
In-home Diagnostic
We offer in-home diagnostic services for those who do not have the ability to visit our showroom. We begin with a battery test to ensure your batteries are fully functional. Once that is completed, we will perform further tests to attempt to determine the cause of any issues with your equipment. If necessary, we will bring the equipment back to our facility for additional testing and to perform necessary repairs.
This fee includes:
1. Travel to your location. This is a one time fee even if we have to come out to you multiple times for your repair or service.
2. One hour includes, starting when we arrive we will test batteries first. Then we will assess your repair needs and begin working on a fix (if applicable and with your approval). If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
Service Fee: Fee would be for the first hour and dependent on location
4.9
38 reviews
What Our Customers Say
We serve Prescott Valley, AZ and surrounding areas. Ready to take the next step towards enhanced mobility and independence? Contact Mobility Plus Prescott Valley, AZ for a personalized consultation to improve your life with our mobility solutions.
Karen Harris
a month ago
Steve was very efficient , he assurred us that he could remedy our problem with our Golden Recliner. He was here on time and within minutes he was able to find out what we needed. The part was one that he had in stock, and he installed it . We are very impressed with his work and will definitely call on him again, if needed. We highly reccomend Mobility Plus!
Kristen Conner
a month ago
This company is absolutely amazing in both product and customer service. We bought a chair for my father over two years ago and it was having issues so we called this company and they went out personally to look at it. Turns out it was user error and not the company‘s fault whatsoever and they’ve fixed it (plugged it in!) absolutely for free and saved us a trip from Phoenix up to Prescott. I cannot recommend their product or customer service enough, so impressed! I will use them again and recommend them to anybody who asks. Way better than a big box store without any personal connection. Many, many thanks!
trish bevilacqua
3 months ago
Steve at Mobility Plus also comes thru and has the best customer service and well priced to. We will refer him when ever we can. thankyou again Steve for helping my mom on very short notice!! Trish
Bruce Pratt
8 months ago
Steve with Mobilty Plus repaired my Dad's 40 year old chair lift. Another company said it was unrepairable and recommended a new chair lift. Steve saved us $1000's for a new chair lift. He was very professional. Would highly recommend Mobility Plus.
Molly Freibott
a year ago
We had a fantastic experience at Mobility Plus Prescott Valley. The staff was extremely helpful and supportive. They had an great selection in their showroom for us to try out. We were able to find just the right wheelchair for my Mother and the staff customized it and delivered it. The entire process was a delight. We highly recommend them!
Mobility Plus Prescott Valley, AZ
Store hours
Mon:
10:00am - 5:00pm
Tue:
10:00am - 5:00pm
Wed:
10:00am - 5:00pm
Thu:
10:00am - 5:00pm
Fri:
10:00am - 5:00pm
Sat:
10:00am - 1:00pm
Sun:
Closed
Talk With a Mobility Expert
Serving Prescott Valley, AZ and Surrounding Areas. Share your questions or concerns about your family’s mobility needs. To schedule an in-home assessment, submit the Contact Form.