Expert Mobility Equipment Service in Florence, KY

At Mobility Plus Florence we offer a wide range of maintenance services so you can stay mobile. We can service all types of mobility products, including:

Mobility Scooters

Manual Wheelchairs

Power Wheelchairs

Scooter/Chair Lifts for Autos

Ramps

Vertical Platform Lifts

Stair Lifts

Power Recliners & More

We are happy to visit you for an on-site evaluation, and in many cases perform basic maintenance services. Additionally, you are welcome to bring your mobility product to our store to get immediate help. We offer everything from battery replacement to full-service installations.

Our services

Battery Check
Battery checks are FREE In-Store. We will install your new batteries and properly dispose of your old batteries when you purchase your batteries through Mobility Plus Florence. Simply stop by our showroom/service center with your equipment and old batteries, and we will install your new batteries for free!

If you're unable to come to us—we are happy to come to you! In-home diagnostic fees will apply.
Service Fee: Battery check and Battery install FREE In-Store.
In-store Diagnostic
You're welcome to visit our showroom/service center for a quick diagnostic of your machine. We will first test your batteries for FREE to determine if that is the underlying issue. If we find that the batteries are working properly, we will perform a complete series of diagnostic tests to determine what is causing any issues with your equipment. If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
Service Fee: $45
In-home Diagnostic
We begin with a battery test to ensure your batteries are fully functional. Once that’s completed, we will perform field diagnostic tests to attempt to determine what is causing the issue with your equipment. If necessary, we will bring the equipment back to our service facility for additional testing and to perform necessary repairs

This fee includes:
1. Travel to Your Home or Office - This is a one time fee even if we have to come out multiple times for your repair or service.
2. One (1) Hour of Labor - When we arrive at your home our service hour begins so we will test your batteries, assess your repair and begin working on the fix (if applicable and with your approval). If additional labor and/or parts are needed beyond the initial amount, we will inform you before incurring additional charges.
Service Fee: $100

55 reviews

What Our Customers Say

Katy
a month ago
Mike and his wife were absolutely wonderful. After calling around, I am so glad I made one more call to Mobility Plus. Mike talked me through the whole process with purchasing a lift chair for our mother who had been recently been badly injured in a car accident. We had no experience with any type of home mobility equipment and he made it so easy. My sister went to the store to select the chair and said Mike’s wife (we forgot her name!) was an absolute angel to work with. Our chair was delivered by hand that same day! Mike was beyond patient with our mom, showing her how to use the chair and encouraged us to reach out any time with questions or issues. You don’t find customer service like this anymore, and after a beyond stressful week, working with them was the smoothest task on our to do list. Our mom LOVES her chair and it has already helped her feel much more independent & comfortable. Thank you both for your kindness & guidance!
Paula Kleiman
a month ago
Mike…..professional, friendly, knowledgeable, prompt, dependable. Made some adjustments and scooter started running. He made sure all was functioning properly and instructing me of some things I did not. I am fully informed and feel safe. Thank you much.
Kimberly Napier
5 months ago
Mike and Billie are the best! They have helped me and my mom with all of her needs. The Stairlift, walkers, and Hospital Bed were all great and the service was perfect. Thank you so much for making a difficult time a lot easier!! Bless you all!
Alan Brown
3 weeks ago
If only all other businesses would model this business.... Mike knocked it out of the park to help us out! So friendly and helpful!! If we EVER need any medical mobility equipment, this is my first and hopefully only stop! THANK YOU MIKE!!!!
Bill Mc
4 months ago
Troubleshooting my scooter that would not start. Mike did a great job fast turn around and VERY honest!! Will use their services again.