Struggling to make sure your loved ones are safe at home — even when you're miles away? We're here to help make accessibility stress-free and secure! Take a look at how we supported a West Coast customer in caring for his grandmother in Dorchester, SC.
Project Overview:
This project focused on installing a ramp to provide safe and independent access into the home.
Customer Story & Needs:
A caring grandson, now living on the West Coast, reached out to have a ramp installed at his grandmother's home in Dorchester, SC. With him no longer nearby to assist her daily, he wanted to make sure she could safely enter and exit her home on her own.
Hurdles:
The biggest challenge was coordinating everything remotely. With the customer out of state, we had to ensure smooth communication and provide peace of mind every step of the way. We also worked closely with his grandmother in person to confirm placement and comfort.
Installation Process:
We conducted a detailed evaluation of the home’s exterior and partnered with both the grandson and his grandmother to determine the best ramp solution. We stayed in constant communication through phone and email, sharing updates, layout suggestions, and job photos to keep the grandson fully involved throughout the process.
Project Timeline:
From the first call to completed installation, the entire process took just under a week. Once approved, the ramp was installed in one day.
Final Outcome:
The EZ Access Aluminum Ramp provided a strong, weather-resistant, slip-resistant solution that restored his grandmother's independence and gave the grandson peace of mind—despite being across the country.
Looking to care for your loved ones from afar? We're here to make it easy with safe, reliable, and customized ramp solutions.
Contact us today — we’re here to help every step of the way!
